FAQS

  • Q: How to ACTIVATE/REGISTER the CG580/SC530?

  • When you buy CG580/SC530 you will get 1 make software free, it will be updated automatically and completed in about 30 seconds:

    Step 1: Enter CGSULIT service official website (https://cgsulit.com);

    Step 2: Click on the navigation bar "Download".

    Step 3: Select "CG580/SC530 Model" to download the CGSULIT Update Assist.

    Step 4: Connect the scanner to the PC via the USB Cable (in the box).

    Step 5: Select the software & language you need and click "Update" button.

    Step 6: Select "Update" in the scanner, all done!

  • Q: How to update SC880/870/860/850 CG680PRO CG680 Automotive Diagnostic Scanner?

  • To update the scanners:

    1. Download CGSULIT Update Assist installation file from related product page.

    2. Unzip the installation file then follow the instruction to install it on your Windows PC.

    3. Launch CGSULIT Update Assist.

    4. Connect the scanner via USB cable provided, choose Update icon and press Enter key on the scanner, all available updates will display on CGSULIT Update Assist.

    5. Select the software language version you need to update, you can either select specific item to update, or select all One-click download update. 

    6. When update 100% done, Successfully installed message will display, then you can disconnect your scanner to use it.

  • Q: How to update SC204 SC301 CG205 CG300 OBD code reader?

  • To update the code reader:

    1. Download CGSULIT Update Assist installation file from related product page.

    2. Unzip the installation file then follow the instruction to install it on your Windows PC.

    3. Connect the code reader to your PC via USB cable provided, launch CGSULIT Update Assist then click the "Online Update", the device will be automatically detected and connected, all available updates will be displayed on application.

    4. Select the software language version you need and click Update button to wait update.

    5. Update done message will display when update completed, then you can disconnect the device to use it.

  • Q: How to update TPMS80 TPMS Service Tool?

  • To update the scanners:

    1. Download TPMS80 Update Assist installation file from related product page or from Download page.

    2. Unzip the installation file then follow the instruction to install it on your Windows PC.

    3. Launch TPMS80 Update Assist.

    4. Connect the scanner via USB cable provided, choose My device icon and select Update on the scanner, the device will be automatically detected and connected, all available updates will be displayed on application.

    5. Select the software language version you need to update

    6. Message will display on scanner screen when update complete, then you can disconnect your scanner to use it.


  • Q: How to ACTIVATE/REGISTER the device?

  • To make your diagnosis simple and direct, All CGSULIT device is batch with latest software, you will receive it ready to go, NO NEED activate or register.

    If we released latest updates, you can free update it directly via USB cable provided.

  • Q: What steps should I take if I encounter a failure to perform specific function?

  • 1. Check if all pre-conditions are fully satisfied

    2. Provide the make, model, year and VIN of the vehicle;

    3. Send the scanner serial number( you can find it from scanner About page)

    4. Advise the specific function you were doing, in details the problems you encountered and what you have done on the vehicle.

    5. Record the diagnostic process in video and send to our tech support team: support@cgsulit.com

  • Q: Where is the serial number?

  • On device :Settings-About page.
VIEW MORE